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Service commitment

 Henan Sanxiong Heavy Industry Co.,Ltd is an new emerging star in mineral field, with China top engineers and excellent staff,we are highly spoken by our customers both at home and abroad.


We do everything to make cost-effective and practically useful project plan for customers, we promise to create more values for you and society by adopting strong power of execution from the design,manufacturing,management to the sales of equipment.

1. Pre-sale services:Act as a good adviser and assistant of clients; we will help you get rich and generous returns on your investments.

(1)Select equipment model according to your working needs

(2)Design the project plan and manufacture equipment according to your special requirement;

(3)Train technical personnel for you.

 
2. Services during the sale:Respect clients; devote ourselves to improving the total value of clients; quickest responding to any of your questions.

(1) Pre-check and accept products ahead of delivery;

(2) Help clients to draft solving plans.

 
3. After-sales service:Provide considerate services to minimize clients' worries.

(1) Assist clients to prepare for the first construction scheme;

(2) Install and debug the equipment;

(3) Train the first-line operators on site;

(4) Examine the equipment regularly;

(5) Take initiative to eliminate the troubles rapidly at site;

(6) Distribute the guarantee fittings door-to-door;

(7) Provide technical exchanging;

(8) Provide maintenance for big items.

2012-06-19
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